Synthetic guest recovery case
high opportunity
Treatment consultation booked
Isabella Martinez
Case ID: NAT-2026-001SpanishRecovery owner: Ava RiveraPatient Coordinator: Ava RiveraFebruary 20: Asked about package pricing after one generic English response
Recovery Journey
Lifecycle milestones are separate from the chronological activity feed.
Selected stage
Treatment consultation
Status
current
Owner
Ava Rivera
Outcome
Patient Coordinator accepts treatment inquiry handoff
Treatment inquiry / contact summary
Preferred language
Spanish
City/state
Phoenix, Synthetic market
Phone status
Usable
Email status
Usable
Preferred channel
SMS
Contact permission
available
Lead source
Instagram treatment campaign
Original inquiry
February 18, 2026
Last interaction
February 20: Asked about package pricing after one generic English response
Recovery summary
Body-contouring treatment
Body-contouring consultation
Opportunity level
High Treatment opportunity
Primary stall reason
Package pricing question unresolved
Secondary stall reason
Spanish preference not reflected in follow-up
Current stage
Treatment consultation booked
Days dormant
103
Recovery owner
Ava Rivera
Patient Coordinator
Ava Rivera
Recommended action
Patient Coordinator accepts treatment inquiry handoff
Trust boundary. This recovery case is synthetic. National Med Spa prepares explainable recommendations; business users control approval, outreach, handoff, and appointment actions.