Synthetic guest recovery case
high opportunity
Treatment consultation booked
Isabella Martinez
Case ID: NAT-2026-001SpanishRecovery owner: Ava RiveraPatient Coordinator: Ava RiveraFebruary 20: Asked about package pricing after one generic English response
Recovery Journey
Lifecycle milestones are separate from the chronological activity feed.
Selected stage
Treatment consultation
Status
current
Owner
Ava Rivera
Outcome
Patient Coordinator accepts treatment inquiry handoff
Classification
High Treatment opportunity
Evidence strength
Strong
Contactability
Contact path available
Language alignment
Spanish-first outreach recommended
Follow-up completeness
Incomplete
Recency
103 days dormant
Recommended system action
Prepare controlled outreach for Patient Coordinator
Suppression conditions
None
Evidence Stack
Source evidence, detected signal, and classification impact. No hidden reasoning.
Source event
Requested body-contouring consultation
Normalized signal
Body-contouring consultation
Classification impact
Treatment opportunity classification
Source event
Asked about package pricing
Normalized signal
Package pricing question unresolved
Classification impact
Supports guest recovery case strategy
Source event
Preferred language: Spanish
Normalized signal
Package pricing question unresolved
Classification impact
Supports guest recovery case strategy
Source event
Received one generic English response
Normalized signal
Package pricing question unresolved
Classification impact
Supports guest recovery case strategy
Trust boundary. This recovery case is synthetic. National Med Spa prepares explainable recommendations; business users control approval, outreach, handoff, and appointment actions.