Synthetic guest recovery case
high opportunity
Blocked
Riley Santos
Case ID: NAT-2026-004SpanishRecovery owner: Ava RiveraPatient Coordinator: UnassignedFebruary 20: Asked about package pricing after one generic English response; Unknown contact permission
Recovery Journey
Lifecycle milestones are separate from the chronological activity feed.
Selected stage
Treatment opportunity identified
Status
requires review
Owner
National Med Spa
Outcome
Review guest recovery case
Classification
High Treatment opportunity
Evidence strength
Strong
Contactability
Permission requires clarification
Language alignment
Spanish-first outreach recommended
Follow-up completeness
Incomplete
Recency
154 days dormant
Recommended system action
Prepare controlled outreach for Patient Coordinator
Suppression conditions
Contact permission must be clarified
Evidence Stack
Source evidence, detected signal, and classification impact. No hidden reasoning.
Source event
Requested body-contouring consultation
Normalized signal
Body-contouring consultation
Classification impact
Treatment opportunity classification
Source event
Asked about package pricing
Normalized signal
Unknown contact permission
Classification impact
Supports guest recovery case strategy
Source event
Preferred language: Spanish
Normalized signal
Unknown contact permission
Classification impact
Supports guest recovery case strategy
Source event
Received one generic English response
Normalized signal
Unknown contact permission
Classification impact
Supports guest recovery case strategy
Trust boundary. This recovery case is synthetic. National Med Spa prepares explainable recommendations; business users control approval, outreach, handoff, and appointment actions.