Synthetic guest recovery case
high opportunity
Blocked
Riley Santos
Case ID: NAT-2026-004SpanishRecovery owner: Ava RiveraPatient Coordinator: UnassignedFebruary 20: Asked about package pricing after one generic English response; Unknown contact permission
Recovery Journey
Lifecycle milestones are separate from the chronological activity feed.
Selected stage
Treatment opportunity identified
Status
requires review
Owner
National Med Spa
Outcome
Review guest recovery case
Treatment consultation
Handoff progress for this guest recovery case only.
none
Proposed
Booked
Confirmed
Showed
Type
Treatment consultation
Date
Not scheduled
Time
Not scheduled
Location
Aster Med Spa Group
Patient Coordinator
Unassigned
Assignment status
unassigned
Assigned time
Not assigned
Acceptance status
Patient Coordinator acceptance pending
Handoff status
Pending
Follow-up deadline
Today by 4:00 PM
Required language
Spanish
Booking source
Treatment inquiry recovery
Confirmation
Not started
Reminder
Not scheduled
Treatment inquiry concern
Unknown contact permission
Human follow-up
Required
Treatment inquiry Handoff Brief
Recovery context
Riley Santos has a dormant Body-contouring consultation treatment inquiry from Instagram treatment campaign.
Principal stall point
Unknown contact permission
Language
Spanish preferred.
Treatment inquiry request
Requested body-contouring consultation
Recommended patient coordinator approach
Reference the original body-contouring treatment interest, resolve the stall point, and route sensitive questions to the Patient Coordinator.
Do not claim medical eligibilityDo not guarantee treatment resultsDo not claim treatment safetyDo not diagnoseDo not promise financing approval
Trust boundary. This recovery case is synthetic. National Med Spa prepares explainable recommendations; business users control approval, outreach, handoff, and appointment actions.