Synthetic guest recovery case
high opportunity
Blocked
Riley Santos
Case ID: NAT-2026-004SpanishRecovery owner: Ava RiveraPatient Coordinator: UnassignedFebruary 20: Asked about package pricing after one generic English response; Unknown contact permission
Recovery Journey
Lifecycle milestones are separate from the chronological activity feed.
Selected stage
Treatment opportunity identified
Status
requires review
Owner
National Med Spa
Outcome
Review guest recovery case
Treatment inquiry / contact summary
Preferred language
Spanish
City/state
Phoenix, Synthetic market
Phone status
Requires review
Email status
Requires review
Preferred channel
SMS
Contact permission
unknown
Lead source
Instagram treatment campaign
Original inquiry
February 18, 2026
Last interaction
February 20: Asked about package pricing after one generic English response; Unknown contact permission
Recovery summary
Body-contouring treatment
Body-contouring consultation
Opportunity level
High Treatment opportunity
Primary stall reason
Unknown contact permission
Secondary stall reason
Permission must be clarified
Current stage
Blocked
Days dormant
154
Recovery owner
Ava Rivera
Patient Coordinator
Unassigned
Recommended action
Review guest recovery case
Trust boundary. This recovery case is synthetic. National Med Spa prepares explainable recommendations; business users control approval, outreach, handoff, and appointment actions.